FAQs
What kind of bases does Dantilly Soapworks and Co. use?
Soap products will have either a hemp oil, shea butter, or cocoa butter base. Some products use a blend. Please review the ingredients list.
**Please be aware of your allergies and look at our ingredients list carefully. We are not responsible for any reaction caused by our products to a person with a known allergy. All products affect each person differently. Natural ingredients may cause sensitivities or irritation. Dantilly Soapworks and Co. is not responsible for any individual reaction to any particular ingredient. Each product description includes a complete list of ingredients. It’s a good practice to test the product on the inside of your elbow first and if at any time irritation occurs, discontinue its use.**
How long will it take to receive my order?
Dantilly Soapworks and Co. manufactures each product in house. Once your order is ready for shipment, you will receive a tracking number and notification. Times will vary based upon carrier delivery.
How long will the soap and body butter last?
For products, that depends on use. Please place soap products on a soap dish and know our body butters are rich in butters and oils; a little goes a long way.
Do I have to pay sales tax?
Dantilly Soapworks and Co. is based out of Georgia and all orders are subject to state sales tax.
Can I make changes to my order?
Orders are processed when received. To make a change, please contact as soon as possible, by email at dantillysoapworksandco@gmail.com and please include your order number.
We will make every effort to accommodate your request.
Do you accept returns?
No, we do not accept returns on our products.
Wholesale/Custom Order
We would love to help you celebrate your special day by creating a wholesale order and private labels. Please be advised there is a minimum amount required for custom orders. Please email us at dantillysoapworksandco@gmail.com